Frequently Asked Questions

Everything you need to know about shopping with PrincessAce

How long will it take to receive my order?

Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.

What is your return policy?

We offer a 30-day return policy on all eligible items. Products must be in their original packaging, unused, and with all tags attached to qualify for a full refund.

Which payment methods do you accept?

Shop PrincessAce accepts all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.

Can I track my package after it ships?

Yes! Once your order has been dispatched, you will receive an email containing a tracking number and a link to monitor your delivery progress in real-time.

Are the products on Shop PrincessAce authentic?

Absolutely. We pride ourselves on sourcing high-quality, authentic merchandise directly from reputable manufacturers and authorized distributors.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. Shipping costs and delivery estimates are calculated at checkout based on your specific location.